Frequently Asked Questions

What is a Korean body scrub?

The Korean body scrub is an intense exfoliation process to rid your body of dead skin. For more information and tips on our signature service see this article by CNN.

What do I need to bring to the facility?

We provide a set of clothing to be worn in the communal areas, towels for the shower areas, and a locker to keep your personal belongings. Please leave all valuables at home as we cannot be held responsible for any lost or missing items in our facility or in the parking lot.

What is your cancellation policy?

A 24 hour notice is required for all appointment cancellations. Appointments not kept will be charged the full amount of the booked services.

What if I am late for my appointment?

Arriving late will limit the time for your treatment and limit its effectiveness. Your treatment will end at the scheduled time so the next guest will not be delayed. The full amount of the treatments booked will be charged.